Chapter 7. Troubleshooting the CD player

Table of Contents

Begin troubleshooting
I did not get an error box, but no sound is coming out of my speakers
Determining if the mixer volume levels are up
Determine if other sounds are audible on my computer
The test sound failed to play
The test sound played, but I cannot hear the CD
Try using direct digital playback
An error box appeared

This section of the manual provides a step by step guide to troubleshooting your CD drive if the CD player will not play an audio CD

Begin troubleshooting

To begin, place an audio CD in your CD drive. Close the CD drive door and press play on the KsCD window. Watch the CD drive on your computer and select the link below that best describes the problem.

When I pressed Play:

An error box appeared
No error box appeared